We have a thorough lost property system and store lost property items for a maximum of three months.
If you are not a school student or haven’t recently booked a bus with us, you may be looking for Brisbane City Council Lost Property to properly recover an item. Alternatively, please send us an email, and we will be happy to assist you. You can also use the form below, and we will get back to you as soon as possible.
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Please note that lost property is not considered an emergency. To help us keep our emergency line available for urgent matters, we kindly ask that you avoid calling it outside of hours for lost property inquiries. Thank you for your understanding.
