Holy Cross have been dealing with BBL for 10 years. Booking buses for our school is so easy, I just email Lisa and she does all the work. BBL buses are always on time and assist us if we have to make sudden changes to our busy schedules. The bus drivers are very friendly and buses are clean. We will continue to use BBL because they are so reliable and provide a safe happy journey for our wonderful students.
Camp Hill OSHC have been utilising the services of Brisbane Bus lines since before I became assistant coordinator in 2014. Since it became a part of my job to book vacation care excursions I have maintained an excellent relationship. The team at Brisbane Bus Lines are not only extremely amicable to work with, but always ready and able to adjust and adapt as needs change. This flexibility for our large service is crucial.
Brisbane Bus Lines have been incredibly easy to deal with – always prompt to reply to a request, very competitive pricing, buses on time – all the things that make my job that little bit easier. Our account manager, Lisa, is the most relaxed person to deal with. She has an innate ability to make our school feel like the only client of the company and that there is no job too big or small.
I have been a client of Brisbane Bus Lines (BBL) for 19 years. During this time, I have used Brisbane Bus Lines for a variety of charters. These ranging from full day trips; transport to and from camp venues and local pickups. The service offered by the booking staff of BBL allows me to send one email with a request for bus transport and within minutes I have confirmation of the bus booking; the type of vehicle/s that will be used; the costs involved and confirmation of any reasonable requests. In my busy role, this efficiency allows me to complete an Excursion Booking effortlessly and without any follow-up. I know that the bus will be where and when I requested. I have always found the pricing of the buses to be reasonable and competitive in the market place. I am happy to endorse the service of Brisbane Bus Lines.
Brisbane Boys’ College Junior School has been working with Brisbane Bus Lines for many years. We rely on their charter services for safely transporting students and staff to and from various locations. They have always been a great partner, providing reliable service. We value our relationship we’ve built with their staff who are always available to provide advice and solve any issues that arise. They go above and beyond to provide good customer service.
Just wanted to pass on how good it is to work with Brisbane Bus Lines. I used another service for our camp this week as you were unable to price match and it was the worst decision ever. When dealing with anyone at Brisbane Bus Lines it is always professional and just so easy.